What is a bubble gift voucher?
When you buy someone a bubble gift voucher, you are gifting them credit in the bubble app that they will be able to use when paying for a babysitter. All sits are tracked and paid for cashlessly on the bubble app. Your credit will be automatically redeemed when the person you purchased it for comes to pay for a sit on bubble.
How does the person I’m buying it for redeem it?
When you purchase a gift voucher, we will create a unique promotional code and send it to your recipient (either via email or physical gift card.) They will then be able to input this code into their app and the cash sum will automatically be added as credit to their bubble account.
What if my recipient is already a bubble user. Can they still use the gift card?
Yes. When you buy a gift voucher for someone, it will be valid for them irrespective of whether they are a new bubble customer or an existing one.
How long will the voucher be valid for?
There is no expiry date on the voucher. The credit will remain in their account until used.
How long will it take for my voucher to arrive?
If you’ve chosen to send it via email, it will arrive in the recipient’s inbox within 24 hours. If you’ve chosen to send them a physical gift card, then it will be sent to them via first class post and will arrive within 3-5 working days.
What if I want to cancel my voucher?
You can get a full refund if you cancel your voucher within 14 days and as long as it has not already been redeemed by the recipient. To cancel your voucher please email: firstname.lastname@example.org